Certificate in Online Delivery

Learn how to create engaging remote workshops

Hone your skills in the design and delivery of engaging, outcome-focused online workshops.

The last two years highlighted how much online facilitation needs a different approach from delivering workshops in person. In the Certificate in Online Delivery, you will learn the skills, tools and techniques to confidently design and deliver successful online workshops.

The Certificate is designed specifically to suit the schedule of busy professionals. The workshops are delivered online – so you can attend wherever you are. In order to be awarded the Certificate, you will need to attend all five workshops, each two hours long, running from 12.30pm to 2.30pm.

Upcoming certificates

Starting 27 Sep – book now


$799 for all five workshops

Thank you Creative HQ, what an amazing journey and experience in innovation.”

Workshop participant

Learning outcomes

The course is task-based with real-world examples, so you can apply your learnings immediately. You will:

  • understand and mitigate the key challenges of facilitating online
  • utilise online tools for online collaboration
  • design exceptional online experiences
  • confidently facilitate in an online environment to get the best outcomes from others.

Register your interest

Dates not working? Register your interest and we’ll let you know when new ones are available.

Woman working remotely

The workshops

Each workshop will focus on a different aspect of online delivery. From using the right tools, to tips to confidently design a successful online workshop. Download the info pack or find out more below. Bookings for the new round are now open.

Overcoming the challenges of online – Part 1

This workshop will focus on how to create an online environment to engage all participants. You will learn about what causes people to disengage online and develop a toolkit to mitigate this.

We will explore the challenges of energy, wellness and inclusion associated with facilitating online and look at how to build a run sheet that accommodates what you have learned.

Overcoming the challenges of online – Part 2

This second workshop is about understanding the technology challenges of online facilitation and exploring how to respond to them with prior planning.

You will learn about why delivery takes longer online and the behavioural changes when people participate online vs in a room.

Platforms and tools

Workshop three is about developing the confidence to use online tools and platforms. You will hone your understanding of the tools available to you for collaboration, engagement and task management.

We will explore how you can get the most from technology by preparing your participants on what to expect and how to use the tools.

Designing an online workshop: logistics and considerations

In this workshop, we will navigate how to design an exceptional online experience. Learn about creating psychological safety online, catering to different learning styles, and designing an outcome-focused run sheet.

We will run through the pre-planning and logistics that you should be considered for an online workshop.

About you: how to present and facilitate online

In the final workshop of the series, we will explore the art of presenting online, you will learn about how to present yourself, including your surroundings, voice and online body language.

Your innovation team

Meet the facilitators that will guide you on your innovation journey.

Megan Rorich
Colin Kennedy

Dive deep

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