Certificate in Online Facilitation

Maximise the power of remote collaboration

woman typing at laptop

Master the art of virtual collaboration and create impactful engagements online.

The digital realm has transformed the way we connect, collaborate, and create. With the rise of remote work and virtual interactions, the need for effective online facilitation is paramount! Whether you’re hosting team meetings, online workshops or webinars, your ability to effectively facilitate online is critical in reaching your goals.

Take a dive into Creative HQ’s Certificate in Online Facilitation to equip yourself with the transferable skills to design and deliver compelling online workshops that deliver real results.

Why choose our Certificate in Online Facilitation?

  • Tailored for the digital age: The past few years have demonstrated the power of online meetings and virtual collaborations. Our course is designed to amplify your online facilitation skills.
  • Flexible and accessible: Designed with busy professionals in mind, our course is delivered online so you can join from anywhere, without disrupting your schedule.
  • Comprehensive curriculum: Over five interactive 2-hour workshops, you will learn the theories, as well as the practice of effective online facilitation.

This is your path to digital mastery. Upon completion, you will be awarded the Certificate in Online Facilitation. 

This course can be delivered to a cohort of 6-20 people online from the same organisation or project at a time that suits you. A cohort that goes through the training together can help reinforce each other’s learning and build a culture of change. 

Upcoming certificates

12 February 2024 – book now

$999 early birds / $1199 full price

Early birds available until 3 weeks prior to the start of the certificate.

Thank you Creative HQ, what an amazing journey and experience in innovation.”

Workshop participant

Learning outcomes

The course is task-based with real-world examples, so you can apply your learnings immediately. You will:

  • understand and mitigate the key challenges of facilitating online
  • utilise online tools for online collaboration
  • design exceptional online experiences
  • confidently facilitate in an online environment to get the best outcomes from others.

Register your interest

Dates not working? Or want to book an in-house training with your team? We can offer a cohort based course that suits you. Get in touch with us below.

Woman working remotely

The workshops

Each workshop will focus on a different aspect of online delivery. From using the right tools, to tips to confidently design a successful online workshop. Join us and shape the future of online interactions!

Overcoming the challenges of online – Part 1

This workshop will focus on how to create an online environment to engage all participants. You will learn about what causes people to disengage online and develop a toolkit to mitigate this.

We will explore the challenges of energy, wellness and inclusion associated with facilitating online and look at how to build a run sheet that accommodates what you have learned.

Overcoming the challenges of online – Part 2

This second workshop is about understanding the technology challenges of online facilitation and exploring how to respond to them with prior planning.

You will learn about why delivery takes longer online and the behavioural changes when people participate online vs in a room.

Platforms and tools

Workshop three is about developing the confidence to use online tools and platforms. You will hone your understanding of the tools available to you for collaboration, engagement and task management.

We will explore how you can get the most from technology by preparing your participants on what to expect and how to use the tools.

Designing an online workshop: logistics and considerations

In this workshop, we will navigate how to design an exceptional online experience. Learn about creating psychological safety online, catering to different learning styles, and designing an outcome-focused run sheet.

We will run through the pre-planning and logistics that you should be considered for an online workshop.

About you: how to present and facilitate online

In the final workshop of the series, we will explore the art of presenting online, you will learn about how to present yourself, including your surroundings, voice and online body language.

2024 Dates

Each workshop will take participants through a journey of innovation through practical and applied methods.

Feb 2024

12 Feb Overcoming the challenges of online – Part 1

14 Feb Overcoming the challenges of online – Part 2

16 Feb Platforms and tools

20 Feb Designing an online workshop

22 Feb About you: how to present and facilitate online

Book Now

Your innovation team

Meet the facilitators that will guide you on your innovation journey.

Nedra Fu
Benji circle crop
Benji Pritchard
Alexandra Lutyens


Please note that we need a minimum number of enrollments for each course to go ahead. If we don’t have the required number of enrollments for a course to go ahead, we will communicate with you at least 10 days in advance and transfer your enrollment to alternative dates.

We’ve innovated with