Te Puni Kōkiri

Embracing collaboration, to define collaborative design

Te Puni Kōkiri
Who we worked with

Te Puni Kōkiri

What we did together

10-day sprint


The Ministry has a broad mandate to support whānau Māori to thrive, through policy design and implementation, monitoring other government departments’ work, and relationship management and advocacy in all rohe | regions of Aotearoa.

Creative HQ supported the Te Puni Kōkiri team to focus on defining the purpose of each new piece of mahi in order to use the most useful collaborative design techniques.

The project drew on the team’s existing experience in collaboration and worked to identify partners that could impact and influence a co-designed playbook solution.

“”The [Creative HQ facilitators] facilitated well, very aware of Te Puni Kokiri approach to our mahi, our values and frameworks which are all important to the kaimahi at Te Puni Kokiri. We had our collective minds stretched, came back to the office with a great product and great memories.”

Sprint participant, Te Puni Kōkiri

How we did it

After forming a cross-functional team from the national office alongside frontline staff (working across policy, housing, whānau, hapū and iwi engagement and regional development) the team were immersed in exploring design approaches and applying them to the unique scope of mahi work at Te Puni Kōkiri.

Team kōrero drew out many existing strengths in collaborative problem-solving, and the Creative HQ facilitators added new framing, techniques, and tools. 

Through interviews with diverse stakeholders, the team tested their assumptions and synthesised insights. Two experienced Maōri co-designers shared their deep knowledge of participatory design with Māori and government, and Te Puni Kōkiri senior leaders added their thoughts to the kaupapa at the mid- and end-points of the sprint. Together, the team collaborated on the design and content over the final two days.

The result

Together we co-designed a playbook: “Designing Together: a guide to collaborative design for Te Puni Kōkiri”. This is now a living document within Te Puni Kōkiri, intended to be amended and improved as they build their capability and customise the design approaches and tools to suit their needs.


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