Build the capability to lead engaging online workshops and meetings
Certificate in Online Facilitation
Facilitating online is a different skill from doing it in person. This course gives you the structure, techniques and confidence to run virtual workshops that keep people engaged and moving towards clear outcomes – without relying on charisma, complicated tools or theatrics on screen.
Delivered via Zoom or Teams
Course materials and templates provided
Optional follow-up training available
Duration
5x 2-hour workshops spread out over 2 weeks
Format
Live online
Group size
Small cohort for active participation
Price
$1,299 NZD
Certificate
Creative HQ Certificate in Online Facilitation
Course dates to be announced in 2026
861
people trained
13
countries represented by participants
9.1/10
NPS
(net promoter score) average across all School of Innovation courses
87%
report being more capable, confident, and connected after the course
What you’ll learn
- How to structure an online workshop for attention, clarity and flow.
- Techniques for maintaining engagement without overwhelming participants.
- Practical digital tools and when to use them (and when not to).
- Reading and steering group dynamics in a remote setting.
- Methods for inclusive participation across personality types and cultures.
- Decision-making techniques that work in distributed teams.
- Real practice sessions with coaching and feedback.
You leave with tested approaches you can apply immediately in meetings, workshops or hybrid teams.
The skills I learned in this course could immediately be applied to my role. Really practical – I recommend this to anyone stepping into leadership roles
Workshop participant
Why online facilitation matters
Remote work isn’t disappearing – and most teams now collaborate across locations, time zones and platforms. Online facilitation has become a core capability for anyone who leads people or delivers work digitally.
It is also one of the few professional development areas that remains firmly human-led. AI can support digital delivery, but it can’t replace a facilitator’s judgement, presence or ability to read the subtleties of group dynamics.
Frequently asked questions
Who this course is for
People who lead or support remote work, including:
- Managers and team leads.
- Product, project, and delivery roles.
- Consultants and facilitators.
- Public sector teams working across agencies.
- Anyone running online workshops or hybrid sessions.
No prior facilitation experience is required.
What makes Creative HQ’s course different
- Designed by active innovation practitioners who regularly facilitate remote sprints and complex online engagements.
- Hands-on format: you practise online facilitation techniques live, with coaching.
- Focus on human dynamics, not just digital tools.
- Immediate workplace application: simple, repeatable structures you can use the next day.
- Cohort-based learning so you can test approaches with a supportive group.
Is online facilitation different from running an online meeting?
Yes. Online facilitation requires deliberate structure, pacing, and methods designed to keep groups engaged and thinking well — not just attending.
Do I need strong digital skills?
No. We focus on accessible tools and clear techniques rather than technical complexity.
What if I’m not confident on camera?
This course provides a safe space for you to practise facilitating online.
Can our organisation book a private cohort?
Yes. Private online cohorts are available via team bookings. You can email info@creativehq.co.nz to enquire.
Meet your facilitators
Tan Huynh
Senior innovation specialist
Nedra Fu
GM School of Innovation
Chris O’Neill
Senior Innovation Specialist
Dr. Colin Kennedy
Chief Growth Officer
If you’re interested in completing a Certificate in Online Facilitation course, please express your interest below.